Proven Strategies Measurable Results

Unknown Unknowns

December 12, 2013
Unknown Unknowns - blog post image Currently our firm, Vista Consulting, is working with 2 clients that are facing some very large decisions. The details surrounding the decisions are not relevant; however, the decisions themselves are very relevant. Sound like double talk? Not really. What I mean is… that the result of the decisions are not relevant to this article…but the decision making process is very relevant. I have often related to my children that neither I, nor they, will always make the right decision, but we should always make decisions right. (For the record, I, myself did make a  ..

Vision-It is Important

December 12, 2013
Vision-It is Important - blog post image Some owners believe that creating a Vision for their firm is something only business consultants do or suggest and a “not very important” exercise. They may also feel that their firm is not big or sophisticated enough to look far into the future. “We just have to get it done now!” Never mind that they have no clear definition of what “it” is. I’d like to site 2 influential sources that think otherwise concerning the importance of developing a firm vision. In his acclaimed book, The Seven Habits of Highly Effective People, Dr. Steven Covey’s second habit is, “Begin with the end in min ..

What's Valuable?

December 06, 2013
What's Valuable? - blog post image Over the past week or so I have been preparing for an approximate 2 hour presentation to one of my customer’s team at their annual retreat. The topic that the customer asked that I concentrate on is “business planning”. My mind has been whirling with different thoughts and stories that I hope will motivate the group to plan, but even further than just plan, I hope they will take action and implement their plans. Now that I have completed the preparation for the presentation I am able to step back and attempt to assess the value to be delivered by the concepts and ideas that I will be ..

Watermelons or Potatoes? What do you expect?

December 05, 2013
Watermelons or Potatoes? What do you expect? - blog post image Farmers are a risk taking bunch. Elements out of their control affect their success or failure. They are at the mercy of the scorching sun, drenching rains, and driving winds. I propose that the most successful farmers don’t pay much attention to the circumstances out of their control however, but are obsessive about the factors within their realm of influence. The farmer prepares the field each season by ridding it of unwanted weeds, fertilizing the soil and providing adequate irrigation. He gathers the right tools and equipment and labor. In a word, he is “ready” to succeed.  ..

Kenny Harrell
“The Joye Law Firm would whole-heartedly recommend Vista Consulting’s services. It’s been nearly two years since Vista did the initial needs assessment at our firm, followed by several weeks of ‘boots on the ground’ work. With the benefit of hindsight, I can easily say that improvements we’ve made as the result of their services have easily more than paid for the costs of the same (and that was probably true a few months in.) This is true based on improvements in our case management efficiency and especially in regard to better intake procedures. Our average new cases per month have increased 50%, and this is due in large part on our doing a better job of following up on potential new clients.”
- Kenny Harrell / Managing Partner
Wendy and David Share
“We met with Vista for a strategic planning session as our firm is at the crossroads and we wanted some outside perspective to help us with our planning. Vista provided a very focused environment so that we could develop our “Painted Picture” or 5-year plan. As we were very involved in the process, the conclusions we arrived at were not surprising to us, but having a road map to help us take the next step has been very beneficial to us. We have been working on the required steps and are making progress, and we do always come back to the Painted Picture and the principles we discussed in realizing our objectives. It is very much an ongoing process, and we know Vista is there for us, if and when we need their further input and objective perspective. Vista’s knowledge of the inner working of Plaintiff Personal Injury law firms allowed them to offer their insight and perspective to our unique circumstances. The fact that we are in Canada proved to be no barrier to understanding what our firm is all about.”
- Wendy and David Share
Paul B. Harding
"As our firm grew, it became difficult to track the progress of cases through the various units, along with the customer service provided to our clients. VISTA developed dashboards for all this and more! When viewing our dashboard, I now have all the important data at my fingertips: client contact, file review, the number of demands filed, files placed in suit, and so much more! Our unit managers also use these tools to ensure that attorneys and staff are staying on-track. As Managing Partner, I am pulled in many directions at once and am often out of the office — the dashboard allows me to zero in on issues as they develop, regardless of my location or the time of day. Great solution for us!"
- Paul B. Harding / Managing Partner