Proven Strategies Measurable Results

Team Huddles--Making them Work for Your Firm

January 20, 2017
Team Huddles--Making them Work for Your Firm - blog post image Nearly everyone is familiar with a “huddle.” It is the quick meeting that the quarterback holds with his offense before they run a play. It keeps everyone on the same page and communicates vital information before things get crazy. In Verne Harnish’s book, “The Rockefeller Habits”, he talks about the importance of having huddles with your team at your company. I also believe that they are a very important tool in running your firm and when you get them right, they can be powerful. However, I have also seen firms get them wrong and they can be tedious, boring and sap energy from the off ..

Let Your Team Exercise Their Decision Making Muscle

January 19, 2017
Let Your Team Exercise Their Decision Making Muscle - blog post image When you make a decision, you are exercising your “decision making” muscle. The more you do it, the stronger it gets and the more confidence you gain in your ability to make decisions. You can feel this happening, after you make a tough decision, other decisions often seem much easier to make. This is the same with your team. When they exercise their decision making ability, they get stronger and better at making decisions in the future. Let your team make decisions on their own so that they can build their decision making muscles. Here are some warning signs of a team that doesn ..

5 Tips for Getting Big Projects to the Finish Line

January 15, 2014
5 Tips for Getting Big Projects to the Finish Line - blog post image At Vista Consulting we have the privilege of working with plaintiff personal firms of many different sizes and in many different markets. We often get asked by our clients what is the most important characteristic of a COO/Office Manager or Managing Partner. There are several important characteristics, but one that is essential is the ability to juggle the day-to-day pressing issues and not lose sight of long term goals. If you are a fan of the late Steven Covey you are familiar with his Four Quadrants of Time Management. The concept of the four quadrants is that all activities can b ..

Jerry Parker
"Vista has been a consultant to our firm for almost 2 years. One of the best business decisions I made was to retain Vista. They know plaintiff personal injury firms A-Z. And that's how they analyze your firm, its efficiencies (or lack thereof or worse), office design/flow, reception procedures, telephone procedures, equipment of all types, etc. If you think your office is running at the top of its game and you don't need them, you're probably wrong. I can't imagine Vista not being able to improve even the best run firms. The payback from what they do is likely to be realized within the 1st 3-6 months."
- Jerry Parker
Paul B. Harding
"As our firm grew, it became difficult to track the progress of cases through the various units, along with the customer service provided to our clients. VISTA developed dashboards for all this and more! When viewing our dashboard, I now have all the important data at my fingertips: client contact, file review, the number of demands filed, files placed in suit, and so much more! Our unit managers also use these tools to ensure that attorneys and staff are staying on-track. As Managing Partner, I am pulled in many directions at once and am often out of the office — the dashboard allows me to zero in on issues as they develop, regardless of my location or the time of day. Great solution for us!"
- Paul B. Harding / Managing Partner
Jim Reed
"I have to confess, I was initially skeptical that Vista could significantly improve my firm. Heck, we are a small firm (4 lawyers) in a small city and have been in business for 60+ years. Frankly, we were already doing well and had managed to carve out a successful business handling personal injury and malpractice cases. But I met (and liked) Tim McKey and we were having a good year, so I thought, let’s give them a try to see if they can offer any meaningful improvement. I am happily surprised to say that hiring Vista is one of the best business decisions I ever made. Vista analyzed and made recommendations in a few key areas and helped us implement changes in those areas. In less that one year, we are already reaping substantial dividends from those simple changes. As lawyers, we think we are pretty smart and know our business pretty well, but I can tell you that inviting an outside set of experienced eyes to take a close look at the way your firm operates WILL reveal many things you never saw and many areas for improvement. If you want to REALLY learn about your firm and how to improve it, I HIGHLY recommend a consultation with Vista."
- Jim Reed / Owner