Proven Strategies Measurable Results

What Vista Consulting Does

The Vista Team creates a tailored plan that fits the specific needs of your firm. Our services routinely revolve around the ten key areas of your firm, as listed below, and work toward increasing efficiency and productivity across the board.

Examples of specific services within the key areas are also listed below. If it is related to a Personal Injury firm, Vista will likely have experience and expertise with the particular issue.

Every successful business is constantly looking for ways to MAXIMIZE and/or OPTIMIZE. Personal Injury Law Firms are a business…and are no different. We are confident that our team has the solutions for you! Take the first step and allow the Vista Consulting Team to help you identify your specific needs and help solve your business issues.

A Specialized 360 DEGREE APPROACH

The Vista Consulting Team will assist you in taking your firm to the next level of productivity and effectiveness by implementing "tried and true" industry best practices along with innovative techniques and reporting tools. We combine experience in firm management, operational excellence, accounting, and IT with cutting-edge tools, resource availability and an accountability system to make it happen for you! With on-site visits and virtual access, Vista offers its clients a unique perspective and a valuable ongoing experience.

10 Key Areas Of Personal Injury Firms And Vista’s Needs Assessment Priorities

  • Vision/Direction
  • Infrastructure/Culture
  • Technology
  • Building/Facilities
  • Accounting
  • Reports
  • Case Management
  • Intake
  • HR/Training
  • Client Relations

Our Services

  • Weekly Coaching
  • Monthly Reporting on Key Stats
  • Periodic Onsite Visits
  • Dashboard Reporting to Track Performance
  • Intake Systems
  • Closed Case Systems
  • Referral Systems
  • Stars Analysis
  • Strategic Planning
  • Performance/Attitude Analysis
  • Monthly Management Meetings
  • Culture Development
  • P&L Analysis
  • Attorney Compensation Plan Review
  • Needs Assessment
  • Sale of Firm
  • Accounting Systems
  • Organizational Infrastructure Development
  • Survey/Client Feedback Systems
  • Case Management Systems
  • Marketing Reporting/Analysis
  • Client Experience Cycle
  • Pareto Point Analysis/Systems
  • Training Procedures
  • Hiring/Firing Procedures
  • Office Procedures Manual Development
  • Succession Planning
  • Budgeting
  • Advertising/Spending Analysis
  • Scorecard/Job Performance Analysis
  • Key Person Hiring
Jerry Parker
"Vista has been a consultant to our firm for almost 2 years. One of the best business decisions I made was to retain Vista. They know plaintiff personal injury firms A-Z. And that's how they analyze your firm, its efficiencies (or lack thereof or worse), office design/flow, reception procedures, telephone procedures, equipment of all types, etc. If you think your office is running at the top of its game and you don't need them, you're probably wrong. I can't imagine Vista not being able to improve even the best run firms. The payback from what they do is likely to be realized within the 1st 3-6 months."
- Jerry Parker
Kenny Harrell
“The Joye Law Firm would whole-heartedly recommend Vista Consulting’s services. It’s been nearly two years since Vista did the initial needs assessment at our firm, followed by several weeks of ‘boots on the ground’ work. With the benefit of hindsight, I can easily say that improvements we’ve made as the result of their services have easily more than paid for the costs of the same (and that was probably true a few months in.) This is true based on improvements in our case management efficiency and especially in regard to better intake procedures. Our average new cases per month have increased 50%, and this is due in large part on our doing a better job of following up on potential new clients.”
- Kenny Harrell / Managing Partner
Jim Reed
"I have to confess, I was initially skeptical that Vista could significantly improve my firm. Heck, we are a small firm (4 lawyers) in a small city and have been in business for 60+ years. Frankly, we were already doing well and had managed to carve out a successful business handling personal injury and malpractice cases. But I met (and liked) Tim McKey and we were having a good year, so I thought, let’s give them a try to see if they can offer any meaningful improvement. I am happily surprised to say that hiring Vista is one of the best business decisions I ever made. Vista analyzed and made recommendations in a few key areas and helped us implement changes in those areas. In less that one year, we are already reaping substantial dividends from those simple changes. As lawyers, we think we are pretty smart and know our business pretty well, but I can tell you that inviting an outside set of experienced eyes to take a close look at the way your firm operates WILL reveal many things you never saw and many areas for improvement. If you want to REALLY learn about your firm and how to improve it, I HIGHLY recommend a consultation with Vista."
- Jim Reed / Owner