Proven Strategies Measurable Results

What Vista Consulting Does

The Vista Team creates a tailored plan that fits the specific needs of your firm. Our services routinely revolve around the ten key areas of your firm, as listed below, and work toward increasing efficiency and productivity across the board.

Examples of specific services within the key areas are also listed below. If it is related to a Personal Injury firm, Vista will likely have experience and expertise with the particular issue.

Every successful business is constantly looking for ways to MAXIMIZE and/or OPTIMIZE. Personal Injury Law Firms are a business…and are no different. We are confident that our team has the solutions for you! Take the first step and allow the Vista Consulting Team to help you identify your specific needs and help solve your business issues.

A Specialized 360 DEGREE APPROACH

The Vista Consulting Team will assist you in taking your firm to the next level of productivity and effectiveness by implementing "tried and true" industry best practices along with innovative techniques and reporting tools. We combine experience in firm management, operational excellence, accounting, and IT with cutting-edge tools, resource availability and an accountability system to make it happen for you! With on-site visits and virtual access, Vista offers its clients a unique perspective and a valuable ongoing experience.

10 Key Areas Of Personal Injury Firms And Vista’s Needs Assessment Priorities

  • Vision/Direction
  • Infrastructure/Culture
  • Technology
  • Building/Facilities
  • Accounting
  • Reports
  • Case Management
  • Intake
  • HR/Training
  • Client Relations

Our Services

  • Weekly Coaching
  • Monthly Reporting on Key Stats
  • Periodic Onsite Visits
  • Dashboard Reporting to Track Performance
  • Intake Systems
  • Closed Case Systems
  • Referral Systems
  • Stars Analysis
  • Strategic Planning
  • Performance/Attitude Analysis
  • Monthly Management Meetings
  • Culture Development
  • P&L Analysis
  • Attorney Compensation Plan Review
  • Needs Assessment
  • Sale of Firm
  • Accounting Systems
  • Organizational Infrastructure Development
  • Survey/Client Feedback Systems
  • Case Management Systems
  • Marketing Reporting/Analysis
  • Client Experience Cycle
  • Pareto Point Analysis/Systems
  • Training Procedures
  • Hiring/Firing Procedures
  • Office Procedures Manual Development
  • Succession Planning
  • Budgeting
  • Advertising/Spending Analysis
  • Scorecard/Job Performance Analysis
  • Key Person Hiring
Richard Harris
"After founding and managing one of Nevada’s largest personal injury law firms for over 30 years, and teaching law practice management, I didn’t think there was much a consultant could do for me. I initially asked Vista, “Why would I pay you to tell me what’s wrong with my firm – when I already know it?” Their response was, “We’ll help you fix it.” That had actually never occurred to me, which showed how much I needed them. Beginning with the onsite visit and comprehensive Needs Assessment, the Vista team not only helped fix what I already knew needed attention, I’m pleased to admit they revealed and helped us resolve several problem areas I previously didn’t know about. Not only that, through consistent coaching conferences and initiation of dynamic reporting of key performance indicators, Vista trained and transitioned a new management team to take our firm to the next level. I’m completely satisfied with Vista and recommend their services to any firm, large or small."
- Richard Harris
Kenny Harrell
“The Joye Law Firm would whole-heartedly recommend Vista Consulting’s services. It’s been nearly two years since Vista did the initial needs assessment at our firm, followed by several weeks of ‘boots on the ground’ work. With the benefit of hindsight, I can easily say that improvements we’ve made as the result of their services have easily more than paid for the costs of the same (and that was probably true a few months in.) This is true based on improvements in our case management efficiency and especially in regard to better intake procedures. Our average new cases per month have increased 50%, and this is due in large part on our doing a better job of following up on potential new clients.”
- Kenny Harrell / Managing Partner
Jim Reed
"I have to confess, I was initially skeptical that Vista could significantly improve my firm. Heck, we are a small firm (4 lawyers) in a small city and have been in business for 60+ years. Frankly, we were already doing well and had managed to carve out a successful business handling personal injury and malpractice cases. But I met (and liked) Tim McKey and we were having a good year, so I thought, let’s give them a try to see if they can offer any meaningful improvement. I am happily surprised to say that hiring Vista is one of the best business decisions I ever made. Vista analyzed and made recommendations in a few key areas and helped us implement changes in those areas. In less that one year, we are already reaping substantial dividends from those simple changes. As lawyers, we think we are pretty smart and know our business pretty well, but I can tell you that inviting an outside set of experienced eyes to take a close look at the way your firm operates WILL reveal many things you never saw and many areas for improvement. If you want to REALLY learn about your firm and how to improve it, I HIGHLY recommend a consultation with Vista."
- Jim Reed / Owner